Any time someone is mentioning the AR side of e-invoicing it catches the eye. It is interesting that so much focus is spent on AP improvement and supplier invoices – and so little on the sender side. It’s the classical hen and the egg discussion that is dicussed to little. For sure someone can send whatever to an operator and it is still recieved electronical in the perfect formaton the AP side – but this is not what we generally discuss when we discuss e-invoicing adoption. Or is this really what we DO mean?
On the AR side it is interesting to see how far from sales and DSO the actual invoice seems to be. One would imagine that making sure one gets paid as soon as possible in a traceable way would be high priority for any company. But, when we talk AR and customer invoices we have a strong factor playing a big part (as procurement on the reciever side) – marketing. An invoice is not only an invoice.
Follow the below article from Purchasing Insight commenting on an OB10 report.