[private]As always, there are as many definitions as there are people defining them. Understanding the EBG approach calls for a common definition of “e-Business”. Not online sales, not e-Commerce – but beyond that and more.
EBG uses the same difinition as the OECD – “automated business processes (both intra-and inter-firm) over computer mediated networks.”
For more about the definition, please view the below link.
Why is this important? As important as it is to single out internal and external business processes to optimise – as important is it to climb up the ladder and take a look at the bigger picture, to see how the individual business processes are part of end-to-end processes.[/private]