In 2024, the CPO Outlook room expected AI to change procurement a lot, and mostly used it to write. Two years on, agents are being built in Nordic procurement functions, while most job ads still name Excel and Office. Every 2024 answer, what has moved since, and four ways to read the gap.
Research & Reports
Original research from EBG | Network: surveys and workshop findings from Nordic procurement leaders, gathered at CPO Outlook, EBG | Xperience and our webinars.
Where does procurement’s time actually go?
For years, procurement leaders have given the same answer: somewhere between 10 and 40% of the week is strategic, never a majority. What they said in a CPO Outlook 2023 workshop and in EBG’s surveys since, what Deloitte finds, and why behavioural research suggests the split holds, even with AI.
EBG | Xperience 2025 Post Survey Report
EBG Xperience Post-Workshops Report 2025 – Nordic procurement insights on AI, digital maturity, risk, and future skills