It has been almost a year since the first Online Benchmark Sessions hosted by EBG saw the light. During two days and five sessions people from across the Nordics came together to listen to and share insights into how sourcing, procurement and finance processes and strategies are evolved on an organizational and process related level.
EBG have published almost all sessions free of charge and here is the final recording being published. To view the other recordings see Sourcing & Procurement BPO panel with Accenture, KPMG and EY here. To view a panel with Getinge Group, Microsoft and Danske Bank go here.
Deloitte carried out a survey in 2015 which is presented during the below session by Susan Merkell. The study focused on how Nordic organizations consider developing their finance and accounting organizations and processes. As usual EBG invited the attendees to share their insights during the session too giving interesting benchmark data.
Polls that were asked show a complex reality.
Rather than a pure customer-supplier aspect and “chasing the pennies” collaboration is being pursued in a much higher rate.
Functions being outsourced
The ultimate paradox – the fear of loosing control and experiencing not good enough quality of services. A good thing collaboration and partnership is on the rise!
To view Susan Merkells session and hear her reflections on the above poll results, view the recording below: