• EBG | Webinar
  • EBG | Play
  • EBG | Summit
    • CPO Outlook 2022
    • Sourcing Outlook
    • Source 2 Pay Summit
  • EBG | Insight
  • EBG | Business Directory
  • About EBG | Network
    • Contact EBG | Network
    • Networking with EBG | Network
    • Privacy Policy

EBG | Network

Procurement and Finance Outlook Intelligence

How do you improve Supplier Experience?

March 22, 2021 By ebgnetwork

Spread the word

How to improve Supplier Experience: Why supplier information is key

What is the status of your supplier experience management? Does it matter? During Source 2 Pay Summit 2021 you can discuss the role of supplier experience management and compare with peers. On May 6th peers from across Europe will join the below Theme Discussion hosted by Ragnar Lorentzen, Chief Commercial Officer at HICX.

How to improve Supplier Experience: Why Supplier Information is key

Just as companies have over the last 50 years changed their attitude towards their employees from, “you’re lucky to have a job” to recognizing that they’re in a war for talent, so too leading organizations are transforming the way they work with suppliers; focusing exclusively on price alone is no longer going to cut it. 

‘Supplier experience management’ means removing the friction from all interactions with all your suppliers, enabling them to do their best work for you.  In this session we’ll consider whether intensive collaboration projects with just a handful of strategic suppliers is enough, or if it actually makes more sense to view your entire supplier base – direct and indirect – as a source of competitive advantage.

  • Does Supplier Experience matter?  How has procurement evolved past savings to make supplier relationships matter more the before?
  • What’s the potential ROI from investing in a better supplier experience?
  • What is preventing us from creating great supplier experiences?
  • What would enable a great supplier experience?

Compare with peers

The beauty with EBG | Network enabled Theme Discussions is the possibility to meet up with peers from across Europe. All sharing the same interests as You. You decide which online round table discussions to join, making these sessions hold the potential of giving you insights you cannot get anywhere else.

What are Theme Discussions

Theme Discussions are online, pre-chosen, moderator led, limited seats, on web-camera round table discussions focusing on different topics. Each topic is carefully chosen by each moderator – making EBG Summit programs a true sign of the time!

And it works. In 2020, EBG hosted the first online Source 2 Pay Summit and found that it made a difference. Since we still cannot meet in person, the 2021 version too is held 100% online. Creating a unique possibility to bring together colleagues independent of their physical location!

Start choosing – limited seats

The choose sessions link is open and you receive the choose session password together with your confirmation email.

Other sessions during Source 2 Pay Summit 2021

Take a look at some of the other competences joining the summit on May 6th – hurry to register and start choosing who You want to discuss with:

Jacob Gorm Larsen – Head of Digital Procurement at Maersk
Anna Lagerhed, Head of Intelligent Automation at SSAB and Alexander Hübel, Head of Analytics, Automation & AI Transformation at Ericsson
Bjørg Nikoma, Senior P2P Specialist at Telenor
Anders Linder, Head of Group Procurement Center of Excellence & Group Category Management at FLSmidth

About HICX

HICX is the highly flexible SaaS platform that provides seamless digital Supplier Information Management. We enable business to find, maintain, and re-use trusted supplier data and information throughout the Enterprise, across any spreadsheet, app or system.

Learn more via hicxsolutions.com

Listen to what they do!

Hear what HICX do

EBG Business Directory | HICX

Find more details about HICX and how to get into contact with them through the EBG | Business Directory here.

What did HICX have to say about Source 2 Pay Summit as an online experience in 2020?

Needless to say – all EBGs summits rely on those attending making the most of the possibilities we provide. Months and hundreds of hours are spent preparing, rehearsing, connecting and testing – but at the end it is always (physically or online) up to those joining to make the most of it.

EBG were therefor extra glad to read the below summary written by Ragnar Lorentzen who led the two round table discussions:

“…”
“I was delighted to be invited to host a discussion on a topic close to my heart at the event, namely Supplier Data and Lifecycle Information Management.

Now, I want to level with you… Having spent more than ten years in the advisory and networking space myself, I know firsthand the value of coming together to share, learn and interact with one other. But doing it virtually? I have to admit, I was skeptical and had reasonably low expectations, a preconception that was wide of the mark.

I was positively surprised not only by the volume of attendees but also their engagement in the virtual environment, their willingness to speak up, to share perspectives and ask questions. This made for rich content at a level I did not expect. So, the lesson of the story here is, sometimes it’s nice to have to admit you were wrong..!”
“…” Read the full post here. And again Thank You Ragnar for the feedback!

Source-to-Pay Summit 2020: When it’s nice to be wrong


Spread the word

Join EBGs newsletter list:

Name

Title

Company

Email

Leave this field empty
I agree to the processing of my personal data

Face to face interaction based on Your needs

 

On October 18th + 19th 2023 EBG | Network create the only Round Table Centered End to End Procurement Summit in the Nordics. A combination of Sourcing Outlook and Source to Pay Summit – CPO Outlook

Held in person in Stockholm.

Register >>here to join us in person in Stockholm

Here you find the 2022 CPO Outlook Post Summit Report >>download report here

Meet us in Stockholm!

EBG | Webinar – choose what You are interested in! Live polls and Q&A

EBG | Webinar: Obligation or Opportunity? The value of e-invoicing beyond compliance

With the continuous deployment of global e-invoicing regulations, businesses are facing a wave of mandated alterations to their current practices. France, Poland, Belgium, Germany, Spain, and Hungary are just some of the most recent countries under scrutiny to start making changes to prepare for these mandates. Even though many of these countries are already practicing […]

More Posts from this Category

Copyright EBG | Network © 2010–2023 · Log in

This website uses cookies to improve your experience. You can opt-out if you wish Accept Reject Privacy Policy
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT